Privacy Policy

NP MediConnect (“we”, “our”, “us”) operates the website https://www.npmediconnect.com . This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our medical tourism coordination services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect We may collect the following types of information:

1.1 Personal Information When you submit an inquiry or contact us, we may collect:

Full name Email address Phone number Country of residence Medical inquiry details (provided voluntarily) Travel and treatment preferences 1.2 Technical Information When you visit our website, we automatically collect:

IP address Browser type and device information Pages visited and time spent Referring website This information helps us improve website performance and security.

2. How We Use Your Information We use your information to:

Respond to medical inquiries Coordinate communication between you and healthcare providers Customize our services based on your preferences Improve our website, services, and user experience Maintain site security and prevent fraudulent or abusive activity Comply with legal and regulatory obligations 3. Legal Basis for Processing (if you serve EU/UK users) If you are located in the European Union, European Economic Area, or the United Kingdom, we process your personal data based on:

Your consent The performance of a contract or pre-contractual steps (e.g., responding to your requests) Our legitimate interests (e.g., improving services, ensuring security) Legal obligations 4. Data Sharing and Disclosure We may share your information with:

Partner healthcare providers and medical facilities (only with your consent and only what is necessary to assess your case) Service providers who help us operate our website, analytics, or communication tools Authorities or third parties when required by law, court order, or to protect our rights or the safety of others We do not sell your personal information.

5. International Data Transfers Your information may be transferred to and processed in countries outside your country of residence, including where our partners or service providers are located. We take reasonable steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

6. Data Retention We retain your personal information only for as long as necessary to:

Provide our services and respond to your inquiries Comply with legal, accounting, or reporting obligations Resolve disputes and enforce our agreements When information is no longer needed, we will delete or anonymize it where feasible.

7. Data Security We use reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you Request correction of inaccurate or incomplete information Request deletion of your personal information Object to or restrict certain types of processing Withdraw consent where processing is based on consent Request data portability (in certain cases) To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.

9. Cookies and Tracking Technologies We may use cookies and similar technologies to:

Enable core website functionality Analyze traffic and usage patterns Improve performance and user experience You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.

(If you use specific tools like Google Analytics, Meta Pixel, etc., add them here with a brief description.)

10. Third-Party Links Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

11. Children’s Privacy Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted will constitute your acceptance of the revised Policy.

Last updated: [insert date]

13. Contact Us If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

NP MediConnect Email: Support@npmediconnect.com,
Phone: +91-9666111097
Website: https://www.npmediconnect.com